Bought couple of mattresses with boxes from Levitz, Concord, CA - Invoice # 520273197 and Registration No. 01316800180153,01316800180154. They sold me 10 years warranty as of 2003.
In August I contacted Stainsafe Protection via phone and email. No response at first.
After few days, I got a response acknowledging receipt and that a representative will contact me. I waited over a month. No response.
I sent at least three email reminders. Phones just don't go through.
Till today no one has contacted me. How can they even issue a receipt with no address and a physical location of this bogus company.
Please advise who can address this issue or have them refund my money.
Can't believe people can get away with anything!!
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