Usacomplaints.com » Construction & Repair » Complaint / Review: Lowes Home Improvement - Lowes Took my Money, Never called, Still no Door!. #51637

Complaint / Review
Lowes Home Improvement
Lowes Took my Money, Never called, Still no Door!

I also have been scammed! I ordered a front steel door May 20 and as of June 27 still have no door. It is a good thing that this door is not a requirement, only a nicety. However, I was told on May 20th that my door would be in on June 2nd. On June 3rd "I" called "them", (Lowes), to check on my door. Lowes tells me that it will be in on the 11th. The 11th comes and goes so "I" call "them", (Lowes) and ask again, "Where is my $560.00 Special order door?" Lowes tells me it will now be in on the 23rd. Of course by now I am advising them that I will definitly need to be "made Happy."
I am not happy, I have missed my door being at 2 summer parties. Parties that would not have been planned if I had known that my old torn up door that has rotten from the inside out would have to be seen.

Where was I? Ok, June 23rd, hoping to put in a new door after my trip to North Carolina. "I" of course call "them" and ask about my door. The manager that I have been dealing with tells me that he does not see my door in the computer arrived as yet. So he tells me he will go check in the back, and call me right back. An hour and a half later he calls with news that he "thinks" will make me happy. My door is in!!! But


Offender: Lowes Home Improvement

Country: USA   State: Michigan   City: Grand Rapids
Address: Plainfield Ave

Category: Construction & Repair

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