I see from other reports that customers who complain to the HQ of Lowe's get no reply.
This also happened to me.
It is a small matter but it shows how they just don't care what customers have to say.
I was doing some yard work and needed dirt to put down to plant new grass seed on. I purchased 3 bags of their 98 cent a bag dirt. I slit open the bags and dumped the dirt on the spot where I was doing the work.
This 'dirt' was full of stones, pieces of charred wood and bits of branches and wood. This stuff was useless for planting anything in. You might use it for fill around a foundation but that is all you could do with it. I ended up having to rake the crap out of the dirt and toss it in the trash, that left me with very little dirt. I went to Wally World and got 2 bags of their dirt to put down with the approx. One bag worth of dirt from Lowe's.
I sorted out a selection of this junk, put it into a plastic envelope, put that and a letter of complaint into a box and sent it off to this Jerk "Tillman" who is the CEO. I don't expect that he would ever see the complaint but you would think that the C.S. People would at least respond.
I got absolutely NO reply.
Clearly this outfit doesn't care whether people shop there or go to Wal Mart or Home Depot for their Garden items.incidently, both the mentioned stores are within a mile of this Lowe's on the same major highway, so you would not have to shop at Lowe's and now I DO NOT shop there.
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