Bought brand new MTD/Honda engine lawnmower used for 10 minutes it fails to run right now. Packaged unit back into box brought back to menards same day and they say NO Return No Exchange. Im told to bring it to a dealer. I was told by a neighbor the dealers only 50 miles away.
IM so pissed off at that place there is no customer service whatsoever! Ive spent a fortune buying lumber and product for several homes over the years from that place it makes me BOIL! Old man menard i hope you read this complaint and make some changes to your way of business before enough people say screw YOU and quit buying product.
I will make sure i post in every web site on this planet until i get noticed and my mower gets A. Either exchanged or B. I get my money back and shut my mouth. I dont have time to run around and screw with a stupid lawnmower to get it repaired. Anywhere else id buy a lawnmower it would of either been returned or echanged.
Sh*t happens but stand by the product you sell or dont sell it. SO please everyone next time you need a quick run to menards? Hit your local hardware store and pay the extra $ to avoid the menard hassle's
Watch the paid consumer on staff at menards to respond to this add. Makes me laugh. Im one up on your company and ill beat it like a dead horse till my grave. AND i will make sure everyone will take notice! Thanks for reading
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