Usacomplaints.com » Construction & Repair » Complaint / Review: Plant Shed - Deceptive Advertising - Overcharging! Euless, Keller/Southlake, Mansfield, Euless, Keller/Southlake, Mansfield, Benbrook. #460166

Complaint / Review
Plant Shed
Deceptive Advertising - Overcharging! Euless, Keller/Southlake, Mansfield, Euless, Keller/Southlake, Mansfield, Benbrook

We went to the Keller location with a 70% off coupon for holly bushes which were marked $14.88 with a large sign. When we tried to purchase the 5 bushes using our 70% off coupon, we were told the coupon was on the regular price only, even though it was not noted on the coupon.
There were three different prices on the holly bushes - one over the entire lot of plants for $14.88, a tag on the plant itself which said $24.88 and a sticker on the plant container that had a price of $29.88.
The 70% off coupon does not state off original prices. It has no limitations what-so-ever printed on the coupon.
Even though every customer could purchse the holly plants for $14.88 (no special price was indicated on the sign), we were charged 70% off of $24.88, which is $37.32 (for 5 plants) instead of 70% off $14.88, which is $22.32. Thats an overcharge of 60%!!!

The Plant Shed uses deceptive advertising to lure customers in and uses a bait-and-switch tactic on their prices to overcharge their customers.

When I asked for contact with an owner I was told no one had that information. My attempt to rectify this issue is now left to the BBB where I have filed a complaint.


Offender: Plant Shed

Country: USA   State: Texas   City: Ft. Worth
Address: 1501 A. W. AIRPORT FWY
Phone: 8175404580

Category: Construction & Repair

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