We had terminix for a year. We never did get rid of our ants except when one employee came out, he was very good and did a great job.
He had excellent customer service and I was asking him about my home, underneath, maybe mold or something so, he sent out a representative to see if they could help. Unknown at that time, we had a toxic moldy home and the Terminix stated we had termites and brought us a piece of wood (not even apart of our home).
So, we purchased the 1,300.00 baiting system. They installed all the stations and did check them every month. They never found any termites. We soon found out that we didn't have any traces of termites that it was a mold problem. So, I called terminix for a refund. Right? WRONG!
Even though they offer a warranty, they don't stand behind it. They did, however, give us three free months of service which I cancelled because the guy that did a great job, moved on and the rest of the Employees they sent out, didn't get rid of our ants. I then went to another company who said, Terminix is known to sell homeowners these baiting systems even when they don't need them. He also said, since we had a manufactured home, and it is off the ground, it is highly unlikely they would leave and breed in steel beams.
Anyway, the No Bugs No hassles didn't hold true for us. After cancelling, we asked that they remove the stations and they didn't even do that properly and said we could remove the rest!!!
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