There was obvious evidence of termites in our house because I found them. Terminix didn't have to talk much to convince us to buy the plan.
However, the agreement states the technician is to come quarterly to check the bait. We realized one day, we hadn't seen anyone and it had been several months.
After calling the 800 number, actually having to get nasty about it, it was discovered the technician did come, but checked only 3-4 of the traps and there are probably 20.
The technician was supposed to come out last week - NO SHOW!
He didn't call, no message, no nothing.
Terminix employees are horrible people. They scam for hundreds of dollars then sit back, take your hostile phone calls and then sit back, go to sleep until the phone rings again.
And do you know how many times I've heard, oh, we're sorry that happened. It won't happen again, that technician is no longer with us. What the..?! Why can't Terminix JUST DO THEIR JOB!
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