Usacomplaints.com » Construction & Repair » Complaint / Review: New Planet Moving And Storage - This company is not all bad! How did my move go so well? Las vegas nevada. #425138

Complaint / Review
New Planet Moving And Storage
This company is not all bad! How did my move go so well? Las vegas nevada

So I have been moving pretty much my entire adult life. I have had about 6 so called "bad moves" and about half as many good moves. This company is recommended by the BBB and the COC and this is where I learned of them. I was needing to move from Purumph, NV to Houston, TX. According to these agencies the company was great. Once I had all of my items picked up, I was shocked to recieve a phone call notifying me that my move had went over weight by almost 400lbs! That is an extra $300.00!! I was so furious and I gave them the worse time I could (since I been through so much with other co's I wsn't trynig to have them play me!) They carelessly offered a free re-weighing of my items upon deliver, where I could go to the scale and verify the weight on my own. Well when they came will you guess what happened next? It was 640lbs over! They had only charged me for 400lbs of extra weight. For those of you who do not get it... They under charged me! I did have additional items picked up other than what I had originally thought I would take, but after everything they actually gave me a $145 discount, without me even asking. I am a senior and I just couldnt and still cant believe it. From now on I will only move with this company no one else. For people who are reading these reviews, please trust what I say and pay more attention to what the actual moving agencies have to say about this company, not these reviews. Because it is just so hard to tell which co is good or not, we need to count on the BBB or the COC. Good Luck


Offender: New Planet Moving And Storage

Country: USA   State: Nationwide
Address: 4420 Andrews St
Phone: 8775054545

Category: Construction & Repair

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