Gexa Energy will not let me consult with a boss regarding a payment question. They refusee to recognize their guarantee to callback inside the specific 24 to 48-hours after contact. The primary objectives appeared to be losing my period and obfuscating my demands to talk wih somebody who might solve my issue.
The main problem is the fact that they lifted my energy price within the aftermath of Storm IKE, when my statement included significantly more than the standard energy usage, about 2.5 times the standard usage, because of exceptionally reduced prices in the earlier two billing cycles. Which means that these were ready to cost me a greater rate for energy that I applied after I had a diminished price. This really is dishonest and really should be illegitimate.
This problem possibly affects thousands of Houston-Galveston area citizens who'd reduced quotes after Storm IKE and subsquently had ther prices hiked by Gexa (which by itself is just a secret since power costs have now been slipping for weeks).
Think about this family really unhappy clients who're presently along the way of swtching to a different supplier. I'll never suggest the corporation to anybody actually.
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