I purchased cabinets for the entire house for the custom home I am currently building from this company on March 5 for $25,350. I have paid $23,375. And had an agreement with Canyon Kitchens that they would get paid the remainder $1,975. Upon completion. They still have Crown molding, all of the glass doors, cabinet pull holes, replace sink base bottom, balancing all drawers, and doors still left to do.
Today May 2 the work was to be completed, but nobody showed up to complete the work. When I called, the owner Joe told me that he would not send the installers to finish till he was paid in full. I told him there was quite a bit of work left and the agreement was that I would pay after the completion. He called me a liar and told me he was liening my property and then hung up on me. I called back and his wife Doris answered and asked who it was, I told her my name and she hung up on me. There is way more than $1,975. Left in work to do on the cabinets.
I do not know what to do. I called back again for a fourth time and received the company's answering machine I asked to please not treat me in such an unprofessional manner. I have every intention of paying them AFTER COMPLETION. Joe picked up the phone and said that his materials are in my house and as far as he is concerned the job is complete. I reminded him of all the work still needed to be done and Joe told me that it is between me and the installers. These are HIS installers. He can't make them finish the job, and that HIS part was complete he's liening my property and again he hung up the phone on me.
In my contract with Canyon Kitchens it clearly states they will furnish MATERIAL AND LABOR. I called back again and his wife Doris answered, she said hold on and hung up the phone on me AGAIN. I have never been treated in such a way by anyone, let alone a business that I have a contract with that I have already paid $23,375. Now I am stuck with an incomplete job. Worse is that I just found out today they do not have their Nevada Contractors License and are not members of the better business bureau. AND they have previous complaints. So do not be fooled by them!!!