I purchanse my home in November. I was contaced by a csr from AHW for home warranty protection. I paid $399.in January my water heater stopped working. I contacted the company and didnt receive a response until one week later. I was finnally contacted by Shannon Bell who sent a plumer from Roter rooter to my home. The plummer replaced the water heater. One month later I was contacted by Roter Rooter who was unable to obtain payment from Affordable Home Warranty. The bill was in the amount of $1200.00. I am still trying to contact the company with no answer. I would like a full refund of the $399 $1200.
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