We purchased based on advertizement on Pual Harvey and friends who had one. Received ours in 6 weeks from online order and credit card charge! Customer Service could never find order till it showed up. I reached customer service after trying four 800 numbers they use in ads. The number listed here is the direct line to CS. 866-650-9775 Worked ok the first week and then "fan" crapped out. They say they have updated electronics - BULL! Made in China - CHEAP CHEAP! No better than $45 heater off Walmart. Sent product back insured via UPS costing $36.00. We received a full product refund in less than five days with no issues.
Note in thier paperwork they say bulb will only last??? Hours - or about 1 year under normal use - bulb is $150 from them.
Say your heart burn and move on - Shame on Paul Harvey and others in allowing them to sponsor their shows.
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