I ordered plants / trees. They billed me months in advance before they shipped. I tried contacting by phone and only received busy signals. When I received the plants, they were dead.
I tried to reach the company by phone, again it was always busy. I followed the refund policy in their catalog, sent request on June 24th.
On July 29th I contacted them again. This time I got an operator. She assured me they would be credited immediately to my credit card account. As of August 6th, they have not been credited.
Susan
Castle Rock, Colorado
0 comments