I purchased a new refridgirator. It had a year warrinty. 10 months into the contract the refridgidator stopped working. Water is running on by brand new wood floors. 2 months before this I had purachased and extended warrinty. I called as instructed, since this was sunday night I only got the answering machine. I was given a choice of 3 numbers. So I started at the top. The following morning I called again the same number and the sales person asked what was my contract # I told her I didn't know but I'm sure you can find it in the computor. She said that not going to do her any ood. I hung up called the next #. And then the 3 number.
About eleven am someone called and asked rudly is a refrigirator was broken, I asked him whart company he was calling from and he said gods company, I said excuse me, he said you are not going to get your refrigirator fixed 45 to fifty calls that I had to pay for, man finallyu showed up at my home and said the compresssor was broken, he had to order parts, 1 week later, he comes and repairs the unit, my floors had buckled from the water the smell from the rotening food and water was awful. I jst recieved a letter from them saying they were not going to pay/my reinbusrsment. Because I didn't follow the instructions. The repair man told me the compressor had to be replaced. Etc this was a long line of phone calls for assistance, I never recieve3d anything but a bunch of crap from this company, and the sent m, e anoter exted warrinty form to sign for more
Percy
San Diego, California
U.S.A.
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