I called A General Sewer to have a leaking 3/8" shut off valve on supply line to toilet tank replaced. Person on the phone informed me that the initial cost for the technician would be $100.00. When the tech arrived i told him to replace the supply line as well. (which is approximately 11.inch in length. He informed me that he would have to back to the shop to get the valve & proper fittings, since my set-up was made up of various diamaters 1/2 to 3/8 etc. The total work time was roughly 1 hour. The bill came to:$326. I had a fit: He told me the valve cost $125.00, naturally, I expressed my displeasure. Shortly after he left he returned to inform me that he called the office and told them of my dissatisfaction and they advised him to take $50.00 off of the bill: great.
My gripe isn't with their tech, Dan, he was just doing his job, he was neat and did good job, didn't dally or leave a mess. But, $276.35 for 1 hrs work? Makes one reflect on that $500. Toilet seat the Navy bought several years ago, doesn't it?
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