Complaint / review text:
First off these guys came out to determine if there was a plumbing leak underneath my house. The warranty company that I use sent them. They had to pull the toilet in the half bath in order to do a leak test. They were here for around 2 hours and told me that yes there was a complete seperation (pipes) underneath this toilet and that they would have to drill through the foundation (slab) in order to access the leak.
All this would cost around $1800 and they told me not to use this bathroom because it would just make it worse. No problem. I let them leave so I could sleep on it and a couple days later I started looking at the invoice they left me and realized that they had charged me for a new supply line and also a new angle valve. Well I found the new angle valve still lying on my bathroom floor next to the trashcan and I started looking at the supply line and realized that they had stolen my new braided line that I had put in there a few months back and they left me with some ratty, mildewed copper water line that looked like they found in the back of their truck.
This got me thinking that since they were ripping me off on all this little stuff that there may not even be a leak under the house so I hired a well known plumber in the area and asked him to verify the leak or seperation and just as I thought, no leak or seperation. This plumber actually let me look at the camera through all the pipes underneath my house and we didn't find any seperation anywhere. I have called Scout Plumbing a couple of times and they keep giving me the run around. Please do not use this company. They are the worst of the worst.