Usacomplaints.com » Construction & Repair » Complaint / Review: Blue Haven Pool Of New York - Be careful. Add to the contract to your advantage ripoff. #177799

Complaint / Review
Blue Haven Pool Of New York
Be careful. Add to the contract to your advantage ripoff

2: we contracted with blue haven pools. Used a sales person by the name of lee kind. Gave mr. Kind a budget of $100,000. Mr. Kind showed me a "rough draft" as he put it. I expressed some changes that i wanted to make. "no problem" mr. Kind said "this is just a rough draft, the final draft will be just the way you want it." mr. Kind put us in touch with their financial company. Rates were way too high (9%). Mr. Kind put us in touch with another finance company. Travis was a big disaster. He set us back two months. We finally recieved financing. All this time i was asking mr. Kind and the project manager to please come to the site and lay out the pool so i could visualize the layout. Takes nothing more than a tape measure, some spray paint and a hour of time.

Broke ground on 6/12: the morning of the dig the excavator is being unloaded from the trailer mr. Kind and the project manager are there with tape measure and spray paint in hand. Now we are making last minute changes. Every slight change i made cost me more. I tried to explain to mr. Kind that the changes that i am making are to get the pool to the way i wanted it from the beginning. The dig went well. They were to try and move some rock, unsure if they even tried. Stared at an empty hole for over a week.

Then the steel and the plumber guys showed up. That went well. Electrician showed up. Ok too. The gunite guys showed up on 6/24 finished in one day. We were told to "water down the concrete for ten days then the tile and plaster guys will be there." to top things off, our salesman, mr. Kind, goes on vacation for ten days. A pool salesman takes vacation in the middle of the summer? Called the office time and time again. I have tried to speak to dominic. Once he had my check (s) he never returned my call

7/25: we are still waiting for the plaster / tile guys to show up.

In all fairness, we were told to expect a 6-8 week time frame, we are just beyond that. Weather has not been too much of an issue. However, there is stiil a fair amount of work to be done.

Make sure the contract you sign is exactly what you want. Add a rider to the contract stating that if the pool takes longer than they promise you will be compensated.

Blue haven pools still has the ability to make the ending a happy ending.


Offender: Blue Haven Pool Of New York

Country: USA   State: New York   City: CHESTER
Address: 37 ELKAY DRIVE
Phone: 8457538300

Category: Construction & Repair

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