Signed-on to their P.M.A., which was to provide service checks, adjustments to include parts that was not honored and services never performed. Contacted many times to no avail. Today (09May06/1415hrs) spoke with Daniel who stated he was district area manager who offered an extension, free of charge? This was insulting since they owe me. Had to seek another company due to their lack of business ethics and commitment. Requested a refund, which was refused & told there was nothing more they could do. Have filed complaints with the Arizona Board of Contractors & the Better Business Bureau, since I do have all proper documentation. Strongly advise staying away from this company. They may be an honored Trane dealer, but more than likely due solely to sales.
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