Well, here it is, over a year since I moved into my Neumann home and I am as unhappy and upset as I have ever been.
My yard looks abandoned. The sod was layed incorrectly, and all I have gotten is the run-around as to when it will be repaired/replaced. I still have siding on one entire side of my home that shakes, twists, and moves in the slightest breeze. No one has even bothered to look at that, either. I just had my rear deck rebuilt (3rd time), and found out that the last time it was built, they never even cemented the posts in the ground. Just dug holes and went from there (the deck is raised about 6 feet from the ground). I at least have pictures of it all. There will be at least one lawsuit filed before this is all over.
I've realized that the people that complain are the last ones to get any results around here. The workers are too busy getting houses built and getting people moved in. Once they move in, it's on to the next sucker. To top it off, I got a call from my salesperson telling me that the JD Powers quality surveys are coming out here, and she wanted to know what she could do to ensure that they get a positive review from me. Well, short of a new home in another area that wasn't built by Neumann Homes, NOTHING will satisfy me at this point.
Calling the offices is a joke. The answering serivce always answers and today told me that they were supposed to get their messages 3 hours ago, but still have not. They avoid calls from angry residents and all you ever do is see the members of "management" drive around. They never get out of their vehicles to do any work.
Do yourself a HUGE favor. Do not even consider a Neumann Home. You will be making the biggest mistake of your life!
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