I emailed a question about a product to Vacorama in early December. I received an automated email saying that the person responsible for answering it would be on vacation for a few weeks and would answer it when he got back. He didn't. I politely resent the email asking that it be answered. It wasn't. I sent it a third time. It was ignored. This all took place over a month's time. I sent another email saying that unless they responded, I would file consumer complaints against them. No response. It is now almost two months since I first contacted them. Obviously, something is wrong with this company. This is not acceptable customer service.
Anne
USA
U.S.A.
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