I paid this company almost $10,000 to put laminate floors throughout my whole house. I chose this company because they have been in business over 50 years and they told me their work is guaranteed for life.
Within 3 months my floors started coming up, peaking and bubbling. They refuse to fix it or replace it with tile. They claim it is moisture underneath and "very unusual" but will not fix it. They never even checked the moisture level of the floor before laying the laminate, which I'm told is standard procedure. There has never been any water in my house. Both my young daughter and myself have been hurt tripping over the floor which sticks up 12" in the air in places.
Apparently the company is now run by the young son who gets extreme pleasure from ripping people off. The lawyers tell me it is no use to sue because they are known for stalling and it will cost me more in retainer fees than the floor is worth. He has slandered me and hung up on me numerous times.
I have tried every venue imaginable in the last 2 years to get this fixed with no success. His own employees want to help but aren't allowed. It has been a nightmare.
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