Pocono Heating, Air conditioning and Plumbing LOCATED IN EAST STROUDSBURG PA came to my house on 12/12/05 to repair my heating unit.in less than 3 minutes the technician changed a fuse and the unit was up and running.
He then gave me a bill for $598.62 and demanded cash. I asked him why the bill was so high for just replacing a fuse. He began screaming at me. I became very scared and closed my front door.
I called Carrier the maker of my heating unit, while I was on hold the technician began banging very loud on my door screaming to the top of his lungs.
I opened the door and he said if I do not pay him cash he will disconnect my heating unit and I will not have any heat.indeed thats what he did.
At this point I began video taping him disconnecting the unit, he left the unit apart.
I called the his office to speak with Steve, Barbara answered the phone and told me Steve was not in. I asked her if she can call the Tech and have him return to my home and put my unit back together. Barbara hung up the phone on me. I called back at least 3 times when she heard my voice she hung up.
As I write this letter, I have 2 small kids and a 5 month old puppy in my house and it is 36 degrees and we are freezing.
Please do not use this company even if your life depended on it.
They are a ripoff
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