Complaint / Review
Discount Blind And Shade Factory
Ripoff, No return calls, Product Not delivered, No refund

My experience with the Discount Blind and Shade Factory has been very similar to the other 2 who have posted. I ordered my shutters on June 15th. I paid in full at close of escrow on June 30th.

My shutters were to be installed 8-10 weeks later. I received a partial install on September 22nd. 2 shutters were sized incorrectly and 1 was never ordered. I was promised that the new shutters would be delived in 4 weeks. I called 6 weeks later and they had no record of me. I was promised a return phone call, never received one.

This has now been going on for more than 2 months. No return calls. No refund, No service.
Now, I cannot get a human to answer the phone. All calls are routed to a general mailbox which is often too full to record my message.