I ordered blinds and Shuttes from Discount Blinds and Shade Factory on 10/03, I was told it would take 2-3 weeks for the blinds and 6-8 weeks for the shutters.
I have been trying to get a delivery date, everytime I call I get the round around nobody gives you a straight answer, I have requested to speak to the owner on numerous occasions and they are never available. Everytime I call i'ts a different story, on 11/22 I called and spoke with Neil Merrigan, he explained to me that he was the new office manager and that he was there to clean up the place, he promised to call me on 11/25 with an update.
So far, I cannot get a hold of Neil or whomever the owner is, I called again today 11/29 and the girl that answered the phone Misty was so rude, and hanged up the phone in my face. I tried cancelling my order and get a refund but, they won't allow me to do that either.
Come on, we're living in America how are these shady company allowed to be in business, something has to be done. Whatever you do, please do NOT order from this comany. I was referred to this company by my real estate agent, I in turn referred my co-worker, she is having the same issues.
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