Usacomplaints.com » Construction & Repair » Complaint / Review: Union Furniture - Purchased furniture worth $4000 paid in full, manager tried to claim we owed another $1000. Still no sofa set and it s now August. Threatened to charge us $800 to cancel this order. Ripoff. #133941

Complaint / Review
Union Furniture
Purchased furniture worth $4000 paid in full, manager tried to claim we owed another $1000. Still no sofa set and it's now August. Threatened to charge us $800 to cancel this order. Ripoff

August 12th Sonia the manager tried to charge us another $1000 when she thought we didn't have our receipts from december. We had used our atm/debit credit union which they ran $3000 on the day of contract and another $1000 three days later.

In February threatened to charge $800. For restocking fee when we told them cancel the order. Juan told us all the furniture were already in the bin and that we just needed to call in August for delivery. Sonia had confirmed as well.

August 16th Manager Sonia called my husband and said that we need to reorder our sectional sofa because they had discontinued the item from their warehouse.

We have had nothing but problems with this company. They have lied and even tried to cheat us on our payment. We are tired of driving out to Perris which is about 1hr. Each way from us, to try and resolve this issue. They pretend to not understand nor speak any English when we go over there. This has been a long stressful ordeal for my family.


Offender: Union Furniture

Country: USA   State: California   City: Perris
Address: 2560 N Perris Blvd # J3-j4
Phone: 9516577448

Category: Construction & Repair

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