I purchased a dvd/vhs combo player it went out 4 months after I purchased it. The Vhs started eating my tapes.
I took the player in on 5-14-05 and they refused to help me due to the fact that I did not purchase their personal warranty of which I was not asked to do so. The sales man told me that I had a year warranty if anything went wrong. I wrote the corporation and they only sent the email to Mark Cooper which did nothing for me but brush it off to Heather that then called Allen Shepard and told her that nothing could be done. Since this incident I have spoken to a lot of customers that say that Conn's is no longer like it used to be. Wal-mart on the other hand stands behind every product they sale without an extended purchase of a warranty.
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