Usacomplaints.com » Construction & Repair » Complaint / Review: United Bilt Homes - Ripoff Would not follow through with promises, house still not done Fayetteville Office Arkansas. #128921

Complaint / Review
United Bilt Homes
Ripoff Would not follow through with promises, house still not done Fayetteville Office Arkansas

Selling points: no payments for six months, House normally completed 90 to 120 days.

Notified UBH that plumbing was wrong before slab was poured, but was ignored, slab was poured without correcting problem.

Builders were working off three diffrent blueprints.

Walls were erected with four doors in wrong place. One wall completely missing.

Master bathroom window not installed, yet it was leaning against wall in living room.

Sheeting on roof for six weeks before felt paper was installed, with numeroous rains.

Fireplace chemny leaned out at top about 4 inches.

Roof was not square near chimney.

Food pantry was built half size.

Water for icemaker in refrigerator was run to cook stove.

Shower in master bath was installed in wrong place. Shower was cracked when moved. Jet tub in master bath was wrong size and in wrong location.

Roof leaks in several places. Windows were not caulked. Three half hearted attempts at roof repairs. Roof still leaks.

Outside door to utility room leaks when it rains.

Have to call UBH main office to get local office to respond to complaints. Then they make unfulfilled promises, and have no intention of following through on promises.

Contract for new house was signed 4 April.

Selling points: no payments for six months, House normally completed 90 to 120 days. On their web site UBH.com under F.A.Q.

As of 24 Jan house is not completed and United-Bilt Homes has not even bothered to contact me as to what they intend to do to complete this house.

Contract for new house was signed 4 April.

Selling points: no payments for six months, House normally completed 90 to 120 days. On their web site UBH.com under F.A.Q.

As of 24 Jan house is not completed and United-Bilt Homes has not even bothered to contact me as to what they intend to do to complete this house.

Problem: Builders were working of three different blueprints that we had not approved nor signed.

1. Notified UBH that plumbing was wrong before slab was poured, but was ignored, slab was poured without correcting plumbing problems.

2. Walls were erected with four doors in wrong place. One wall was completely missing.

3. Master bathroom window not installed, yet it was leaning against wall in living room.

4. Sheeting on roof for six weeks before felt paper was installed, with numerous rains.

5. Fireplace chimney leaned out at top about 4 inches.

6. Roof was not square near chimney.

7. Food pantry was built half size.

8. Water for icemaker in refrigerator was run to cook stove.

9. Shower in master bath was installed in wrong place. Shower was cracked when moved. Shower was repaired rather than being replaced as requested. Jet tub in master bath was wrong size and in wrong location. Slab had to be cut and broke out to correct plumbing problems.

10. Roof leaks in several places. Windows were not caulked. Three half hearted attempts at roof repairs. Roof still leaks.

11. Outside door to utility room leaks when it rains.

12. Wall behind water heater is about half repaired, no trim installed around shut off valve.

13. Faucet on back of house still leaks after three attempts at repairing it.

14 Siding on front of house above triple windows crushed during installation. Was caulked as a repair.

15. Door facings inside house cut about half inch to short.

16. Heater door in hallway looks like it was cut with chainsaw.

17. Outside unit for air conditioner is installed about 8 inches to low. Have told construction foreman and District Construction manager at least three times, with no results.

18. The local community now refer to this house as the remodeled slab. I do agree with them. Very shoddy workmanship, very poor co-ordination between contractor, and home owner. Main office seems totally unconcerned.

19. The construction foreman and the regional or district construction manager will promise the consumer anything that the consumer or customer wants to hear, yet they have no intention of following through with their promises.

20. The salesman for this house made numerous promises which he never followed through on and each and everyone I have contacted within this company will do the exact same thing.

21. I have called other offices and told them I was contemplating building a new home and you would not believe the lies they have told me. I ask the district construction manager about this policy and he denied any thing like this could happen. Call one your self and ask what happens if the house is not completed within the 90 to 120 days as on their web site, under F.A.Q. Ask if you can get the payment deferred for two months. Then use your own judgment before using United-Bilt Homes. I would never recommend United-Bilt Homes to anyone.

Have to call UBH main office to get local office to respond to complaints. Then they make unfulfilled promises, and have no intention of following through on promises.


Offender: United Bilt Homes

Country: USA   State: Louisiana   City: Shrieveport
Address: 8500 Line Av

Category: Construction & Repair

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