Dell Customer Service
Dell XPS 15: New computer - terrible service
I bought a new XPS 15 laptop computer. Day 12: hard drive failed and had to be replaced Day 20 or so: Intenet crashed Day 21: called Dell "service" 45 minutes later they said it was a sofware issue and would send a tumb drive to reinstall Wondows 7 Day 24: Thumbdrive arrived. Reinstalled ...