I am the drbruce that posted the original review. After this was posted, I was contacted by Matt Bauer of My Computer Works. He listened patiently, investigated the problem and issued me a complete refund. Although my needs were not a good match for this comapny, I now believe they are trustworthy ...
I cannot get the voice mail portion of my magic jack service to work at all. Cannot listen or delete calls. The recording just keeps telling me to punch numbers. Also need to change the e-mail associated with my account and after many many hours on "chat" they would simply disconnect me ...
I saw Cyber Defenders ad on TV and called and they ran a check on my PC found lots of errors so I bought their product. Six months later my PC mother board crashed and I called Cyber Defenders tech support after an hour on phone they said they couldn't fix problem. I ended up buying new PC ...
I have just had the worst time with Majic Jack Customer Service. All I wanted to do is ask some simple questions about there service. All I got was confusion. First, you can not keep you existing home phone number, call them, they will tell you that. Oh, did I say "Call Them", you can not ...
I did not rercieve my magic jack phone and i have already paid for it ...
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