Usacomplaints.com » Computers & Services » Complaint / Review: Geek Squad - Poor company. #759825

Complaint / Review
Geek Squad
Poor company

Our notebook stopped running up, and so I got it towards the Geek Team at Bestbuy. They stated they'd deliver it out also it usually takes so long as two to three months to correct it and that I'd obtain a phone having a fix estimate? Therefore, I'd no option but to purchase a computer to utilize within the meantime for my accounting company, so I decided to update my PC'. Per week, approximately, later, I acquired a phone in the Geek Group, stating the outlet into which plug the ability source was broken which to be able to substitute it, they'd to displace the whole motherboard since it's mounted on the motherboard on my specific model|. They waid it'd charge me $500-plus, and so I told them-not to repair and also to simply deliver it back again to me, since I have might virtually obtain a new notebook for that". Therefore, I purchased a brand new notebook and returned on the right track with my business. After I got the previous notebook back, I got it to some Computer repair center plus they stated they might possibly simply solder a brand new receptor onto it for $50. I quit it together and also the following day they stated they did not need to do something towards the pc — that it had been working good! I believe Geek Squad set the receptor, and would cost me to get a new motherboard (if they changed it, or not), and cost me $500-plus

Ive bought numerous services and products from greatest and geek team rather than truly appeared to determine what else was available. Huge mistake...

I began hearing the guidance of my buddies and considering others that will rival the providers our household has purchased from geek team (ie application puts for disease applications, eliminating the crap off the brand new computer, eliminating the infections that got onto the brand new pc a few months after it had been bought, etc.) We discovered a few businesses and attempted their providers and examined a few of the items that they provide. I'd prefer to suggest to everybody something that rivals geek team and it has a far more economical method of computer-services. You are able to realize their employees also.

We Have applied safe remote assistance for some issues recently plus they've preserved us lots of money and time getting our pc to geek group. I'd prefer to try to allow everybody understand to atleast search and find out whats available before you choose geek team or other people. Secureremotesupport.com includes a very good title, and it has surpassed geek team within our views.

Sorry for that shouting, im only a little irritated with geek team recently because they assisted triggered an issue with this landscape not launching properly on our device.


Offender: Geek Squad

Country: USA

Category: Computers & Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google