We got our boy's laptop in to the geek team since it would not cost anymore. Itis in guarantee and we did not believe we'd to complete a back-up, trigger itis simply the charging that is clearly a challenge. Without calling people the geek team changed the drive. Based on them-it was defective. Today they needed us to obtain an OS for that new drive. That'll charge us, although it ought to be in guarantee! The cost is likely to be around $100 and Bestbuy or even the geek team would not support people using the price. We shall never purchase something from Bestbuy again and absolutely never make use of the geek team!!!
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