Usacomplaints.com » Computers & Services » Complaint / Review: Fry s Electronics-Downers Grove, IL - Wouldn t honor return policy. #607088

Complaint / Review
Fry's Electronics-Downers Grove, IL
Wouldn't honor return policy

Purchased a motherboard/processor combo on Friday. Parts didn't work out of the box. Called store, no problem, you have a 15 day return privilege. Went to the store Saturday, they said both parts were damaged by customer. Now we find out that even if no damage visible, still no return because we took it out of the store. They told us in no uncertain terms there's the door.
Even though I will lose $200 on this, I will be sure to inform everyone I know not to shop at FRY'S Electronics as they treat their customers like garbage. Hopefully they go the same way as Circuit City, Chrysler and GM.



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