Tommy Hiatt, What was owner of Hymosa Computers Inc of West Jefferson North Carolina was, in my opinion, A BIG SCAM ARTIST!
I took my computer to Hymosa computers to get it worked on, I was put off and put off numerous times by Tommy Hiatt. He said that he had to find the correct mother board as their source was on back order. Finally after a year had went by and nothing, I told him that I wanted the hard drive put into an external case.
This went on several months. As I explained to Tommy, I didn't have a problem with this delay as I was in the process of moving my shop.
Finally after 2 years or so, Hearing nothing but excuses, I told them that I wanted my computer back.
I was then told by Tommy Hiatt that he wasn't sure that he had my computer or hard drive. He said that he thought he had my drive but wasn't sure and that all the data had been wiped clean.
I used this computer in a store. It had hundreds of people's personal and credit card information stored in the computer. They were aware that the computer had sensitive information from the beginning, however, who knows what has really happened to the information after they got a hold of it?
Hymosa computers was told not to do anything with the hard drive, however, now the hard drive is missing and everyones data, identity, including mine, is at jeopardy of getting stolen! Beware of Hymosa Computers in West Jefferson!
Despite not getting the computer fixed, Tommy stated that he didn't hold anything beyond 30 days. Which was news to me as I was continuously delayed, Then the owner tried to say that I had said I didn't want it fixed... Gee? Didn't want it fixed? - Is that why I went to the trouble of taking the computer apart and taking it to their shop???
Evidently, Hymosa and Tommy Hiatt thinks it is ok to destroy people's computers after 30 days without informing the owner about it! - That's right, they didn't as much as send me a certified letter stating their course of action or anything, however, they claim that they have a right after 30 days to do as they choose, regardless of whether or not you know about it and regardless whether they delay your repairs for months.
Hopefully people reading this will be careful about who they do business with.
Hymosa Computers in West Jefferson NC SUCKS!
Hymosa Computers Inc.
911 South Jefferson Avenue
P.O. Box 831
West Jefferson N.C. 28694
Phone: (336) 846-9299
Last I heard, Tommy Hiatt went out of business, because people were "catching on" to what was going on in Hymosa Computers... So he has since conveniently "retired" but based on my experience, I think people were catching onto Tommy Hiatts scam!
Now that Tommy Hiatt has 'Retired' I can't help but wonder if he is selling off everyone's computers and computer parts making money on the side?
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