I spent hours about the telephone nowadays with Dellis "customer support". Obviously, they're situated in India and that Iam within the U.S. I couldnot realize them-and they couldnot recognize me. Am I alone that discovers it frustrating these companies outsource their specialized/customer support to these third-world businesses? Obviously, once they spend them concerning the equivalent of the plate of grain each day, I suppose it is no surprise.in the end, the executives need to obtain their incredible bonuses each year.
Our problem began with purchasing a notebook in Sept.By April, it had been hardly functional.By recently (6/10/10) the drive failed. I will still access Windows, nevertheless, and questioned when they might back-up my documents till I get the new drive. I am sure it'd charge them someplace within the community of $50 or less. I ought to have requested for that moon. They stated they might back it-up however they would need to cost me. Truly??!! To Get A pc that's significantly less than 9 weeks old? When they hadnot offered me the faulty item, I'dnot maintain this chaos. One "supervisor" explained it had been a' legitimate problem'. Truly??!! Do I appear silly enough to think that? I understand there's no regulation WITHIN THIS nation that disallows a business from providing a customer anything far above the guarantee to be able to maintain that client.
Dell has dropped a person for a lifetime. I'd reside the remainder of my entire life with no computer before I'd purchase another Dell. Work, run, run from the dell pc. Save your self!
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