I requested a common notebook AC adapter and battery to displace the present people I'd for my Toshiba Satellite notebook in early January of the year. I received my purchase in about five times and used the brand new products.
The universal adapter worked and thus much I'venot had an issue with it. The notebook battery, nevertheless was useless from the container. I tried the brand new adapter with my previous battery also it worked great. I tried numerous occasions to cost the battery and it'll not.
I've approached the client support division an overall total of 3 times; the newest period being three days before. The very first time they stated an individual might contact me and that I did not get a reaction. I approached them another time plus they stated they'd no report of me calling the very first time, and so I had them deliver me a verification email of our discussion. The email mentioned they might contact me within twenty four hours and again, nobody called me back. I approached them a third-time, challenging they deliver me an upgraded battery ASAP. Which was three nights before with no reaction.
Today my spouse approached customer support to acquire an address so we're able to document a using the BBB (who, BTW, has provided them an "Y" score), and also the customer support representative stated they might not hand out that info, or might they allow her talk to a boss.
These folks are a scam. Centered on studying otheris grievances, they're promoting faulty products and never praising clients with possibly substitutes or discounts. When faced, they seem to wish to assist you to but don't return calls. Don't work with this alleged organization. Save your valuable cash and conduct business with another person!
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