Our encounter with batteries Plus began after I named the shop to determine when they had an upgraded battery for me personally Dell D820 Notebook. I had been advised yes they had an upgraded battery produced by Rayovac COM10005 for $115.99. We generate half an hour across city to buy (2) Rayovac COM10005, for my Dell D820. As we reach the shop the woman that I talked to about the telephone were hectic, therefore the supervisor Ken waited on me. Ken the store-manager billed me $125.00ea., after which I stated no I had been cited $115 within the telephone. He continued to inform me that I had been quoted the incorrect cost, till I told him legally he'd to market it in my experience for that price offered. At this time I ought to have recognized that, there have been issues in the future. For just two months with this particular fresh battery, today my notebook is switching down without any caution. I got it back again to the shop which was nearer to me, just fifteen minutes away. I strolled in and also the supervisor Ken that over-charged me has become as of this shop. I told it that there's an issue using the battery and desired a refund; he declined to provide me a refund. I expected for an traded and he declined an exchange aswell. He mentioned when there's an issue using the battery, which he had a need to deliver it back again to Rayovac to possess it examined. I requested at the moment what would you anticipate for me personally to us meanwhile, he explained oh well. And so I requested for your 800 number and he explained why do I want that? I named the 800 number plus they named Ken the store-manager and informed him to displace the battery. She explained when the laptop however turns down it may be my notebook. Since I have make use of this for company, I'd to contact dell to obtain them to displace the motherboard and AC Adapter. After performing all this I'm back again to the exact same issue, which a battery that doesnt perform a full-charge and shutdown when it feels as though it. Achieving this period taking the battery out to reset the notebook the battery dropped and it has an extremely little break but nonetheless operates. Batteries Plus in Richmond, VA will not go back, to get a return. I've named the 800 number for batteries Plus plus they care less and inform me the shop is following business plan. We I'm seeking to prosecute batteries plus for promoting batteries which have recognized issues that don't use Dell Latitude notebooks.
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