I would say tech-support however it is not intrinsic to the software. The more I use the application, the more I like it. After having the software for almost 5 or six years, I am just starting to get used to using the HCFA map more and wonder why I didn't use it more before. It helps speed up navigation through the patient demographics and insurance fields.
Appointment calendar: I really like being able to bring up a patient and simply pasting the name into the appointment calendar.
The Home section: helps keep me organized. No small feat!
Insurance and patient billing: helps bring order to this otherwise impossible task.
Patient records and notes: probably this is what I use the most. I haven't made a paper file folder for a patient in a couple of years at least. Prior to that, I would have files all over the place. When a patient would ask for their last prescription, or when the last examination was, or I would need it for some insurance purpose, that file could be anywhere. It could be in my briefcase, it could be in a pile waiting for billing, or a pile waiting for filing etc.
Essentially I cannot function without the software.
Perhaps I like the My Corner section the best since I can look at my new granddaughter's picture.
With each new version, the program becomes more aesthetically pleasing and functional. I could keep going, as I rely on the program six days a week. Definitely one of the best moves I ever made. Six years ago I didn't know how to turn on a computer. The 8000 was the first program I ever bought. I was able to buy it in modular form and build it up as I needed. It is a great value!
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