In most the decades I Have actually handled specialized customer support, I'd need to state that horsepower may be the toughest! I purchased an OfficeJet J6480 in the HP site. I instantly had issues with it from day-one. The off switch doesnt function (you've to disconnect it!), the top loader does not fill, and so I can't send something, so when I produce, you will find dark lines about the site. The client support bozos constantly handed me down to additional representatives who repeatedly requested me for that same info. They declined to provide a reimbursement and only if I decided to an change did I discover they were likely to deliver me a RESTORED printer rather! I paid top dollar to get a completely new printer, I dont be prepared to acquire some applied bit of crap to displace it. I'd it with HP. I terminated the trade and that I required a return. Don't purchase the HP officejet j6480. It is a bit of crap. Do not trust the HP customer support. Despite the fact that I bought this product STRAIGHT in the organization online, (not in a shop), they nevertheless had difficulty obtaining and confirming my purchase and appeared inexperienced when it found supplying quality customer support. Mail me should you care to listen to more...
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