Usacomplaints.com » Computers & Services » Complaint / Review: Imaginet Computers - Terrible company. #476585

Complaint / Review
Imaginet Computers
Terrible company

I'd prefer to protest about Imaginet Pcs situated at 899 Farmington Ave, Bristol, CT. I got my notebook there centered on a from the friend at the office. The friend had exactly the same issue that I'd (free input port). He explained that Imaginet billed him about $80 to repair that issue. And so I proceeded to contact them-and informed them the cause I had been calling them may be the cost.

I told them that I had been expecting an identical cost. They never indicated that - for that type of function - the cost was also low. Well, not till they supplied me using the "estimate". Which was after I slipped it down (which dedicated me towards the analytical cost of $45), it lay somebody's table for around per week along with a complete cost was upset. That cost was $361. Discuss sticker shock. After discussing the cost using the man about the telephone, I easily discovered that that involved a brand new power adapter.

The main one I'd was just a few weeks old. Therefore the cost might fall to $261. A cost which was still excessive for me personally. I'd bought this notebook for $600 and today it is worth a few hundred, if actually. Therefore, I questioned about my anticipated $80. They proceeded to inform me that there is no means they might do that work for that much. Therefore it left me questioning why they never informed that before. I will see when the estimate was simply over $80 and sometimes even twice that, but 3 times? They declined to work well with me about the analytical cost. I'd to pay for it.

If it finished there, I'd not need got to the stage of creating this criticism. What happened is the fact that I proceeded to correct the notebook myself at a price of $20 (the price of the port). And, you know what? I never needed to alter the ability adapter. Therefore, the analytical cost that I taken care of supplied me using the incorrect diagnostics (more precisely, NO diagnostics). This left me feeling this location was simply "tossing components in the issue". And, obviously, should you alter enough components, issues works ultimately. Main point here is the fact that I had been not pleased using their diagnostics capability or their customer support capabilities.

I really donot actually understand why they charged me diagnostics. I told them what must be completed after I slipped off the notebook. When I informed the man, you got me once and also you got $45. But you will never get another cent from me again. Had they'd greater customer support and diagnostics, I'd have invested more this time around (as much as $150) and that I might have gone back.in my opinion that $120 is sensible. I attempted to convince the man that it made sense. Consider the price of the component ($20) and dual it (100% mark up).

Increase that 1 hour of work at $80 each hour. This results in $120. I've no expertise in notebook repair, also it got me significantly less than one hour to repair it myself.

Do not get captured by this institution like I did so. Anyone can chuck components at issues. Just wise locations provide you with great diagnostics. Visit a wiser location where you are able to get your cashis value.


Offender: Imaginet Computers

Country: USA
Site:

Category: Computers & Services

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