Usacomplaints.com » Computers & Services » Complaint / Review: Computer s Worth - Bad service. #415821

Complaint / Review
Computer's Worth
Bad service

After studying the great remarks about that at additional evaluation websites about that organization I bought a Microsoft XP home version OEM SP2 Os. The delivery was extremely fast nearly following day via USPS. I visited install the brand new OS and there's an issue using the Disc, it's faulty since it can't complete the OS install. Because this really is my screening of application Computer I've mounted Microsoft and Microsoft XP Expert with this device without problem.

I approached them be e-mail [email protected] and that I requested to get a alternative and an RMA numer and return shipping address. Steve mentioned in his return e-mail it's no problem using the application but with my equipment. I mentioned to him that I don't have an equipment problem since I demonstrated this in my own emails to him that my Computer may deploy win 2000 and get XP Expert on my device without. I double-checked this despite I tried adding the faulty disc he delivered. This demonstrated that there's not really a hardware problem. Actually the microsoft link I delivered to him demonstrated this.

Http://support. Microsoft.com/default. Aspx? Scid=kb;en-us;812247

And So I sent a contact recently at 2:30 pm CST again requesting an upgraded Disc again along with a delivery address and RMA number to deliver the faulty Disc back.By today at 1:33 CST I've not received a reply so when I contact their 1-800 number all of the telephone does is band without any solution. I'm beginning to consider this person isn't trustworthy. I'm offering him before close of businsess nowadays, 5:30 pm CST to solve this problem or I'm arguing the Credit-Card cost. I want I'd browse the evaluations below concerning the creditcardnumber protection, I'd haven't have requested from their store easily understood this occurred.

I'll publish an update in regards to what the bussiness reaction is or easily get one.

To become continued...

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Okay - only received a contact in the businesses contact mail [email protected]. They'll recognize my request giving out another Disc for Microsoft Windows XP Home Version and that I may deliver the faulty one back again to the return handle about the delivery deal they delivered.

They mentioned that their telephones are down because of building on the highway outside their workplace.

I'm better that atleast they're agreeing to permitting me to switch the program for a different one. This can be a indication of the great company training.

Update...

Steve sent me an upgraded Disc, though had several really small scores onto it, I had been anticipating a brand new situation Disc, within the same exposed presentation the initial was delivered back in. Luckly the exact same COA labored for this replacemnt CD and that I could deploy the MS XP Home Edition Application.

Easily was not within the IT area this could possess a large headache. I'd to convince Steve the Disc was faulty before he decided to substitute the mechandise that we could do due to might work history. I actually donot believe the typical customer might have had the opportunity to show this or whenever they have experienced to become necessary to achieve this. I'll not be purchasing something from Computersworth later on as a result of this.


Offender: Computer's Worth

Country: USA
Site:

Category: Computers & Services

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