Usacomplaints.com » Computers & Services » Complaint / Review: Netgear - No customer service. #310653

Complaint / Review
Netgear
No customer service

After spending roughly 2 hours on the phone with Netgear's so-called "IT Customer Support, " I have come to a very negative conclusion. What is the point of having Customer Support/Service if every person there doesn't understand what you are saying and mutters comments in their language while you are trying to get help?

We purchased a router from them two years ago and it is an expensive piece of crap. They also offer no technical support for their faulty products. After wasting my time I was informed to purchase another (expensive) crappy router that they manufacture.


Offender: Netgear

Country: USA
Site:

Category: Computers & Services

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