My new $4200 dell computer does not work. I have spent countless hours with Dell trying to resolve the problems. Each time you call them you speak to a different person who has a different idea. I have reinstalled twice which means I have lost all my data twice, not counting the time when they replaced the hard drive which did nothing. Dell will not replace the system under any circumstance it seems nor will they give any timetable for replacing the further hardware. Now they do not return my attempts at contacting them. I paid extra for what I thought was a 2year at-home warranty which now is totally flawed.
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