Usacomplaints.com » Computers & Services » Complaint / Review: CircuitCity.com - They ve sold me a computer that did not work. #303603

Complaint / Review
CircuitCity.com
They've sold me a computer that did not work

I bought an Acer desktop that worked terribly. I took it back 2 and a half weeks later and was told I had only 14 days to take it back. I showed them the huge sign on the wall near the exit door in the store that says all returns must be returned within 30 days. The employee there said that that does not apply to computers. For computers I only have 14 days. When I asked how am I suppose to know that. He said it is on the back of the receipt. How is a consumer supposed to know that they are supposed to read the back of a receipt? Besides when the clerk gave me the receipt he had formed it into a roll because it was so long. He never said, sir you have to read the back of it. Never told me I had 14 days to return it. Never said anything. I wrote a letter to Circuit City’s main office and they said that their policy is that all computers have to be returned within 14 days, and they are not going to make any Acceptations for me. So now I ma stuck with a computer that don't work. But I will not shop at Circuit city again..


Offender: CircuitCity.com

Country: USA
Site:

Category: Computers & Services

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