I bought one desktop a couple of years ago. It of course stopped working. I sent it in along with the included software. They returned the computer, without the software and not fixed. I needed the software to do any repairs on my own - Gateway insisted they no longer made cds. Big deal. I wanted mine.
About two years later I purchased a laptop. This piece of crap would just turn itself off randomly if you touched it. Now it turns it's self on and off repeatedly. The only way to stop this is to remove the battery.
How can a company continuously make a product of inferior quality? It's amazing.
Do not ever buy a gateway. Shoulda gotta Dell.
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