Complaint / Review
Gateway
Negligence!

On 8/30/06 I purchased a PC from Entrance. From all many the start, I'd difficulty with it. The blinking display, and changing color. They sent me a brand new check. No change. I'd to deliver computer back. No change. I submitted a problem using the DOJ and Gateway declined to complete as requested. This continued for over annually, and that I needed to provide a technology in several occasions to repair it. No instructions from Entry technicians worked. I became sick and needed an aortic valve changed your day after I acquired from the clinic, Jodi Knaak in the Entrance government office named. I inquired if she'd deliver among their technicians out to determine that which was incorrect. She stated I really could keep in touch with among their technicians. I had beennot well-enough to complete it, and he or she would not allow a technology contact my local one. I'd to deliver the pc back for that NEXT time. No change. Lastly, after over annually, I came across somebody operating there that had the right feeling. She explained that possibly it had been the wire that attached to the pc in the check. I had been delivered a brand new wire, place it in my own home, and also havenot had any difficulty whatsoever since. It cost me atleast $200.00 to keep calling in my own technology below, and Gateway stated that was not within the contract in order for them to spend. This is actually the therapy they offered a 74 aged ill lady. I've lots of paperwork of the from mail in the technicians and also the Division of Justice in OREGON.