Site: www.enterprise.com
Found 10 reviews / complaints

Enterprise Car Rental
Yvonne, manager Absurd waste of time. Archaic renral policies unfair to Disabled Americans

Cars & Transport JanneW 0

Enterprise charged our debit card FIRST and then expected me and my disabled husband to leave the premises and drive all over town trying to get required proof of residence and other things. Yvonne would not accept my husband's SS Disability as proof of employment. It took hours to be told we could ...

Enterprise Rent-A-Car
ERAC False Damage Claim Stamford CT/Laconia NH

Cars & Transport Lady Truth 0

During a blizzardous morning in January I was full metal crunched by a Ford Explorer that lost control in the snow and slammed my VW into an 18-wheeler on the I-95. We spun out, my car was totalled, but fortunately, I survived. An hour later, my insurance set me up with a rental from ERAC. When I ...

Enterprise Rent-A-Car
Enterprise Car Rental Rent Broken down cars out to customers Barstow, CA/Las Vegas, NV

Cars & Transport Mrs. m2 0

Enterprise car rental is not to high standards. Our friends car broke down in Barstow on our way to Vegas for a vacation. First off Barstow Enterprise is supposed to open at 9 A.M. Sharp. The employee showed up at 9:15 A.M. We had to worry if there would not be enough cars as they have very FEW ...

Enterprise
Bogus claim

Cars & Transport Marc208 0

On June 16, I rented an Optima Kia from Enterprise car rental in Harriman, NY. I picked up my grandchildren and on June 18th headed to Washington, D.C. To meet up with my wife and son for a much-needed holiday. On I-95, in Essex Maryland, just north of Baltimore, we encountered a massive traffic ...

Enterprise Rent-A-Car
Fraudulent charges and refusal to address complaint

Cars & Transport Kirsten25 0

The letter below was sent to Enterprise and received no reply. A second letter was sent, and has still received no reply. Enterprise claimed I owed $900 for damages about which I was never contacted by their HQ and for which I was never sent a cost report. Note details of their mishandling below. ...

Enterprise Rent-A-Car
Failure to follow contract Abilene

Cars & Transport Ammo troop 0

In August my wife was in a vehicle accident. The person who caused the accident had their insurance company give us a rental vehicle from Enterprise. The first car, an older model unknown year Ford Taurus, was given to her had about 1/4 of a tank of gas, filthy, and stunk of rotten milk. After my ...

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