Within the last five months have had two different power supplies go out on two different Dell Dimension 2400 desktop systems. This has previously happened three other times back in 2001. The store that we got them from was really nice about swapping them out, but dell customer support seems so ...
I'm too angry to go into it all. I'm totally exhausted and exasperated with this company. Just one huge nightmare. The short story is: I bought an Inspiron notebook in 12. Just as the warranty expired, i had to start replacing major components: modem, hard drive, keyboard, mouse, etc. Against my ...
I have been buying from Dell for the past three years. I have never had a problem, never had to call anyone about anything. My wife decided she wanted a Laptop for her deployment to Iraq. SHe decided to sign up for the preferred account so she wouldn't have to pay in cash. So far no problems, she ...
Dell customer service is difficult to get to through their phone center, and when I have gotten through, they cheerfully tell me they will comply, and just flat don't. I never received an invoice for some of my computer system which I need to get reimbursed by my employer. I have now asked three ...
Purchased inspiron 5100 April. Had problems with dark/black screen 4 times. Sent Laptop to depot for repair 3 times. Upon 4th time I requested a new laptop. To my surprise, Elaine in India told me "sure we will send you a new one". I agreed, as she explained that since the 5100 was no ...
On December 11 I purchased a Cannon DV package which was to include battery packs, software & cables, case and a tripod. The camera and battery packs were shipped seperately and to this day I had not recieved the tripod. I was notifed twice of the delay of shipment in which I responded to keep ...