I registered with vonage in August. I named to stop on March 17. They attempted everything within their capacity to get me to remain and that I still rejected. I had been informed that I'd be billed an earlier remove charge of $39.00 along with a refund restoration charge of $70.00. I had been ...
Vonage states that if anything happens to your internet or computer and the service is down, the calls will be forwarded to an alternate phone number. My cell phone was my alternate. This system actually did work, but... When we needed it most, it failed! My husband had a severe allergic reaction ...
Vonage had the nerve to charge my credit card $130.00 for cancellation. Even though I cancelled within the 30 days. They contacted me on Jan 17, and cancelled Mon. Feb. 16 at 2:00 pm. According to them I had to cancel before the 16th, but the 14th and 15th were weekend days, and you cannot cancel ...
I recently order phone service with Vonage on March 9th. Given that VONAGE is a digital phone service, I was told that they will hook me up with Comcast internet service, since we needed cable internet to use VONAGE. I was trnasferred to a department in VONAGE that will order my digital service ...
Today, I cancelled my vonage account via telephone as per your Vonage Cancellation policies, which does not allow cancellation over the internet, fax or letter. After being question for more than 30 minutes, by this CSR from India, as to why I was cancelling my service, the CSR finally gave me ...
Vonage is the worst telephone company... Do NOT sign up with them. They lie to you all the time. Their customer service people are insulting, give you the run around. And then give you a problem when you want to cancel. They even had the GAUL to ask which company was going to be providing new ...