Site: virginmobileusa.com
Found 153 reviews / complaints
Page 17

Virgin Mobile USA
Charged. 15 per text on unlimited texting plan they refuse to make right

Shops, Products, Services DrDave1 0

I put $28 on my account 3 days before due date for my texters delight unlimited texting plan. At 7:30 pm on the due date I get a message on my phone that service is unavailable due to low account balance (it's a $19 a month plan by the way). I went to their web site and it said there was a problem ...

Virgin Mobile USA
My account has been temporarily suspended and no one can say why

Electronics and household app. Stacey286 0

I am not exactly sure why I even have to do this. On 5/20/10, out of the blue in the afternoon, my cell phone apparently stopped working. I am unable to send or receive text messages, phone calls, cannot get onto the internet, nothing. This morning, after thinking that it was possibly a problem ...

Virgin Mobile-Worst Customer Service Ever!
Rip-Off Artists who try to explain away their excessive charges

Shops, Products, Services Asadullaah 0

I have informed Virgin Mobile that I have reported them to the Better Business Bureau, and will inform them today that I am also putting them on "blast" here on the Consumer consumer complaints. Virgin Mobile made an make excessive charge on my month-to-month service. I had paid my bill ...

Virgin Mobile
Bait and Switch textmessaging plans without notification

Miscellaneous Cathy425 0

For 8 months my daughter had the Virgin Mobile monthly 1,000 text messages for $9.99, it worked great. The company charged the credit card each month for $9.99 without any action on our part.in Jan we upped the plan to the $19.99 for unlimited monthly texting. After thirty days, Virgin mobile sent ...

Virgin Mobile USA
Money stolen from my bank account with out authorization, no one has been able to help me. No one knows what they are doing

Miscellaneous ittanygirl20 0

Virgin Mobile took money from my bank account Jan 6 without my permission. It is now Feb 17th and I have called every week since the 6th. No one knows how to help me. They all tell me the same thing. I cannot believe that It has taken this long to get my money back. 86.59 needs to be returned to ...

Virgin Mobile USA
Tear people off

Telecommunications Scys 0

I've been a virgin mobile person for around eight years now. I've purchased virgin mobile pre-paid topup cards at cvs often. I never had just one issue, after which it just happened. I purchased a brand new cvs virgin cellular recharge card on friday dec 22. I attempted to include the full time to ...

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Site: virginmobileusa.comFound 153 reviews / complaintsPage 17

Virgin Mobile USA Charged. 15 per text on unlimited texting plan they refuse to make right

Virgin Mobile USA My account has been temporarily suspended and no one can say why

Virgin Mobile-Worst Customer Service Ever! Rip-Off Artists who try to explain away their excessive charges

Virgin Mobile Bait and Switch textmessaging plans without notification

Virgin Mobile USA Money stolen from my bank account with out authorization, no one has been able to help me. No one knows what they are doing

Virgin Mobile USA Tear people off