Currently, my wife and I purchased two new LG Rumor Touch phones from Virgin Mobile USA. That process went smoothly. However, I had my phone number ported from my previous carrier on 5/28 at approximately 9AM Central Time. It is currently, 330 PM Central Time on 6/1 and my phone is STILL not ...
I put $28 on my account 3 days before due date for my texters delight unlimited texting plan. At 7:30 pm on the due date I get a message on my phone that service is unavailable due to low account balance (it's a $19 a month plan by the way). I went to their web site and it said there was a problem ...
I am not exactly sure why I even have to do this. On 5/20/10, out of the blue in the afternoon, my cell phone apparently stopped working. I am unable to send or receive text messages, phone calls, cannot get onto the internet, nothing. This morning, after thinking that it was possibly a problem ...
I have informed Virgin Mobile that I have reported them to the Better Business Bureau, and will inform them today that I am also putting them on "blast" here on the Consumer consumer complaints. Virgin Mobile made an make excessive charge on my month-to-month service. I had paid my bill ...
For 8 months my daughter had the Virgin Mobile monthly 1,000 text messages for $9.99, it worked great. The company charged the credit card each month for $9.99 without any action on our part.in Jan we upped the plan to the $19.99 for unlimited monthly texting. After thirty days, Virgin mobile sent ...
Virgin Mobile took money from my bank account Jan 6 without my permission. It is now Feb 17th and I have called every week since the 6th. No one knows how to help me. They all tell me the same thing. I cannot believe that It has taken this long to get my money back. 86.59 needs to be returned to ...