We were due for an upgrade. We spoke to Aria who told us that we could order our phones using Wirefly and then call when we get the first bill and have the "upgrade fees" removed. After speaking with Aria at Verizon Wireless we decided to stay with Verizon. (We were ready to switch to ...
Dan, Minneapolis, MnI went into a Verizon Wireless store on Aug. 30 with the intentions of getting rid of my overpriced Internet I already have and down sizing to a cheaper service. I explained my whole situation to the sales rep and he said that he understands completely and he has just what I ...
During a replacement cell phone purchase the original contract was changed to "drop" unlimited internet access. The only reason we went with Verizon in the first place was for the unlimited internet access. During the replacement phone purchase not one employee told us that we would lose ...
I have had Verizon service since July 2/12... Since I have been with them... When I call to have them service the phone because it is not working right... And I do pay my bills... Verizon disconnect me for at least 1 week every month. I have a medical situation, a heart monitor that has to be ...
I have an account with Verizon Wireless and I thought I was with one of the most professional cell phone providers in the nation. I also thought that their customer service was top notch but recently I had an issue come up that has really pissed me off. I have 2 cell phones and 1 internet hotspot ...
I am looking for the following service 1. Upgrade my cell phone 2. Unlock my cell phone I wasted my 5 hour (s) of time and both did not solve. Customer support is very bad as I am paying for the monthly service. Very very poor customer support. ...